Health & Safety
As we adjust to new travel standards and expectations, we remain committed to providing peace of mind when you are staying with us so you can relax and reconnect in a comfortable and safe environment.
New COVID-19 Requirements to Travel to the United States
Please contact our Front Desk Staff at +506 2653 0214, to book your appointment
for taking the mandatory PCR test before returning to The United States.
Public Spaces and Facilities:
Frequent sanitization of high touch surfaces, high traffic areas such as reception, lounges and waiting areas, restaurants, and washrooms.
Food and Beverage:
Strict delivery measures, enhanced training protocols, food handling standards, and sanitation guidelines, and a new service approach at restaurants.
Guest Rooms:
Additional cleaning processes for daily housekeeping service during the stay and after departure, and improved protocols around handling guest items and laundry.
Spa:
Cleaning and sanitization of treatment rooms, facilities, and all equipment between each appointment, wet facilities accessible via a prior appointment only, reduction or removal of high-touch items, and additional deep cleaning of all surfaces as well as enhanced protocols around handling laundry.